Publishing formats

Discover our articles that showcase ideas, opinions and perspectives—of different players, experts and stakeholders from every ecosystem—on the greatest advances in research and innovation.

Artificial intelligence | Discover

Sharlie: Behind the Scenes of a Speech-to-Speech Voice Assistant

• Sharlie, Sosh’s voice assistant since March 2026, is based on speech-to-speech technology that processes voice data directly, without relying on an intermediate text transcription.
• A multi-agent orchestration system developed by the startup ILLUIN Technology enables Sharlie to autonomously and seamlessly handle a wide range of customer requests.
• To test the system on a large scale, Orange has created simulation environments and virtual customers.
Read the article
Artificial intelligence | Explore

Rising Cloud Costs: Should AI Bots That Overload the Web Be Charged?

Read the article
Artificial intelligence | Discover

Confronting the Illusory Consensus of AI Swarms: Strategies for Preserving Democratic Debate

Read the article
Artificial intelligence | Go in-depth

Driving, Health, Culture: How AI Can Learn Through Observation

Read the article
Artificial intelligence | Explore

Skill Development, Documentation, Testing, Agent Orchestration… AI is Redefining the Daily Lives of Developers

Read the article
Artificial intelligence | Go in-depth

Semantic communication: How Orange Is Preparing for the Era of Autonomous Agents

Read the article
Internet of things | Explore

With prplOS, the Box Becomes a Service Platform

Read the article